Is confirmed by:
Completing a satisfactory booking form.
By making a payment of 1/2 of the entire hire cost.
The balance of the hire cost to be paid 14 days prior to hire commencement.
This will secure the booking.
*Note In cases where the Diverse Boat Company Ltd is not informed of cancellation, or the Hirer does not arrive to collect the boat at hire commencement, all monies paid will be deemed non refundable.
Note: This agreement will need to be signed off before or on arrival for the charter. By signing this document you are agreeing that you have read and understood the Terms and Conditions laid down by the Diverse boat Company Ltd, and agree to abide by them. An unsigned agreement could result in the charter not taking place and forfeit of refund.
Cancellation and Refund Policy
In instances of cancellations the following will apply.
Any time up to 60 days before booking a full refund less $100.00 admin fee will apply.
Between 60 -30 days the hirer will forfeit their deposit equivalent to 1/3rd of the entire hire cost.
Between 30-14 days the hirer will forfeit the equivalent of 2/3rd of the entire hire cost.
Less than 14 days the hirer will forfeit the entire hire cost. However, The Diverse Boat Company will endeavour to negotiate an alternative hire period to the same value.
*Note in the event of Adverse Weather Conditions the Diverse Boat Company Ltd reserves the right to cancel the booking for safety reasons. In these instances a refund will not be given, the Diverse Boat Company Ltd will negotiate an alternative hire period.
a ) A security bond of $1,500 NZ is required This is taken in the form of a credit card imprint
b) The security bond will only be processed if there is damage to the boat and equipment.
c) If the boat or any hire equipment has been damaged or lost the hirer will be notified and the costs be will be charged to (if applicable) your credit card or deducted from the security bond paid.
d) In the case of major damage the hirer will be notified of the likely costs, this will be charged to (if applicable) your credit card or deducted from the security bond paid.
e) The Diverse Boat Company Ltd reserves the right to charge for late returns. In instances where boats are returned more than 2 hours after due time the Hirer will be charged a full days hire. Exceptions to this are circumstances beyond your control. In these instances the Diverse Boat Company ltd reserves the right to treat each circumstance with discretion to determine whether or not a charge will be levied.
Our comprehensive insurance covers you, the hirer, for any loss or damage to the boat, or its equipment, as well as third party cover.
If a claim is required monies due for the amount of damage or loss will be taken from you security bond up to $1,500.